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Privacy Policy

Effective Date: 08/03/2025 | Last Updated: 08/03/2025

Welcome to PIPLABS COMPUTER SYSTEMS (“Company,” “we,” “our,” or “us”).

Your privacy is important to us, This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website https://piplabsim.com (the “Website” or “Platform”).
By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

  • 1. Information We Collect

    • We collect the following types of personal and technical information:
    1.1 Personal Information (User-Provided Data)
    When you sign up or interact with our platform, we may collect:
    • Name & Surname (Encrypted for privacy)
    • Email Address
    • Marketing Preferences (Only if you opt-in)

    1.2 Technical & Behavioral Data (Automatically Collected) To optimize platform performance and security, we collect:
    • IP Address
    • Browser Type & Operating System
    • Location Data (for server optimization purposes)
    • Session Recordings (via Hotjar for debugging and product improvement)
    • Website Errors & Debugging Data
    • This information helps us improve your experience and ensure the security of our platform.

  • 2. How We Collect Your Data

    • We collect data through:
    • Sign-up Forms – When you create an account.
    • Cookies & Session Storage – We use cookies to grant you 24-hour access to the platform before requiring a new login.
    • Tracking Scripts & Analytics – To detect errors and improve the product experience.
    • Third-Party Services – Hotjar, TradingView, Google Analytics, FontAwesome, ApexCharts.

    Note: We do not collect financial data. All transactions are handled by third-party payment processors (Whop, PayPal).

  • 3. Why We Collect Your Data

    • We collect and use your data for:
    • Account Creation & Login Management
    • Customer Support & Issue Resolution
    • Performance Optimization & Debugging
    • Security & Fraud Prevention
    • Marketing (Only for Users Who Opt-in)

  • 4. Data Storage & Security

    • All user data is stored on a cloud-hosted server.
    Encryption:
    We use a proprietary encryption protocol to store sensitive information (Name & Surname).
    We implement and update on a monthly basis firewalls and monitoring to prevent unauthorized access.
    We do not sell, rent, or share personal information with third parties for advertising purposes.

  • 5. Cookies & Tracking Technologies

    • We use cookies for essential and functional purposes.
    5.1 Types of Cookies Used

    Type
    Purpose
    Essential Cookies Maintain login sessions (24-hour access).
    Functional Cookies Optimize website performance.
    Analytics Cookies Track visitor behavior using Google Analytics & Hotjar.

    No advertising cookies are used on our platform.
    5.2 Third-Party Services We Use
    • Google Analytics – Traffic monitoring
    • Hotjar – Session recording & behavior analysis
    • TradingView – Charting & trading tools
    • FontAwesome & ApexCharts – UI enhancements
    • You can opt-out of analytics tracking by configuring your browser settings.

  • 6. User Rights & Compliance

    • 6.1 General Data Protection Regulation (GDPR) – EU Users If you are in the European Union, you have the right to:
    • Access your data – Request a copy of the data we store.
    • Correct your data – Update incorrect information.
    • Delete your data – Request full deletion.
    • Restrict processing – Limit how we use your data.
    • Data portability – Request a machine-readable export.
    You can exercise your rights by emailing us at support@piplabsim.com.

    6.2 California Consumer Privacy Act (CCPA) – US Users (California)
    California residents have the right to:
    • Know what data is collected
    • Request deletion of their personal data
    • Opt-out of data selling (We do not sell user data)
    6.3 United Arab Emirates (UAE) Privacy Compliance
    We comply with UAE data protection laws and ensure that user data is processed securely within our jurisdiction.

  • 7. Data Sharing & Third Parties

    • Payment Processing: Payments are handled by Whop & PayPal, which have their own privacy
    • policies.
    • Legal Obligations: If required by law, we may disclose data to authorities.
    • We do not share user data with advertisers or third-party marketing firms.


  • 8. Data Retention Policy

    • We store your data only as long as necessary for the purposes listed in this policy. Account Data: Retained until you request deletion. Cookies: Stored for up to 24 hours for login sessions. Analytics Data: Retained for performance analysis. If you want your data removed, email support@piplabsim.com.

  • 9. How We Handle Data Breaches

    • In the event of a data breach: We will notify affected users within 72 hours if there is a risk to personal data. We will cooperate with legal authorities and take immediate action to secure the system.

  • 10. Changes to This Privacy Policy

    • We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email. Last Updated: [Insert Date] For any questions or concerns, contact us at support@piplabsim.com.

  • 11. Hotjar & Data Sensitivity Disclaimer

    • We use Hotjar to analyze user interactions and improve our platform.
    Hotjar session recordings are anonymous and do not capture sensitive data such as login credentials, payment information, or personally identifiable financial details.
    The collected data is used strictly for debugging and product enhancement.

  • 12. Data Retention Periods

    • We retain user data only for as long as necessary to fulfill the purposes outlined in this policy. Below is a summary of our data retention periods:

    Data Type Retention Period
    Account Information (Name, Email) Until the user requests account deletion
    Session Logs 24 hours
    Customer Support Requests 6 months
    Analytics & Debugging Data (Hotjar, Google Analytics) 12 months


  • 13. Privacy Requests & Response Time


    • Users can contact us at support@piplabsim.com for any inquiries regarding their personal data, including access, modification, or deletion requests. We process all privacy-related requests within 14 business days in accordance with applicable data protection laws.

  • TL/DR (Too Long; Didn’t Read)

    • We collect only essential data (Name, Email, IP, OS, etc.)
    • No financial data is stored (handled by Whop & PayPal).
    • Data is encrypted and stored securely.
    • We use Hotjar, Google Analytics, TradingView for debugging & analytics.
    • You have full rights to access, correct, or delete your data.
    • No advertising, no spam, no data selling.

    By using https://piplabsim.com, you agree to this Privacy Policy.